Reporting Guide

Introduction

At CassifiedGuns.co.uk, we are committed to maintaining a safe and legal firearms marketplace. If you encounter suspicious activity, fraudulent listings, or any violations of our policies, it is crucial to report them immediately. This guide outlines the steps to report issues and how we handle such reports.

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1. Types of Issues to Report

You should report any of the following concerns:

• Fraudulent Listings – Suspiciously low prices, misleading descriptions, or unverified sellers.
• Illegal Firearms or Accessories – Listings that violate UK firearm laws or our platform policies.
• Scams & Fraud – Attempts to deceive buyers or sellers through fake transactions.
• Unlicensed Sellers – Users attempting to sell firearms without the required legal permits.
• Suspicious Buyer Behavior – Buyers who refuse verification checks or attempt illegal purchases.
• Abusive or Harassing Messages – Threatening, offensive, or inappropriate communications.

2. How to Report an Issue

If you need to report an issue, follow these steps:

2.1 Reporting a Listing

1. Navigate to the listing in question.
2. Click on the ‘Report Listing’ button.
3. Select the reason for your report from the dropdown menu.
4. Provide a brief description of the issue.
5. Submit your report. Our team will review it promptly.

2.2 Reporting a User

1. Go to the user’s profile.
2. Click on ‘Report User’.
3. Choose the applicable reason.
4. Include any relevant details or evidence.
5. Submit your report.

2.3 Reporting Suspicious Messages

1. Open the message thread.
2. Click ‘Report Message’.
3. Explain the nature of the suspicious or inappropriate content.
4. Submit your report.

3. What Happens After You Report?

• Immediate Review – Our compliance team will assess the report within 24-48 hours.
• Investigation – If necessary, we will gather additional information and verify the issue.
• Action Taken – Depending on the severity, actions may include listing removal, account suspension, or reporting to legal authorities.
• Confidentiality – Your identity will remain confidential when reporting any violations.

4. How to Follow Up on a Report

If you have submitted a report and need an update:

1. Visit our Support Page.
2. Provide your report reference number.
3. Our team will provide an update on the status of your report.

5. Preventative Measures

• Always verify seller credentials before making a purchase.
• Report suspicious activity as soon as possible.
• Use secure payment methods to avoid fraud.
• Stay informed about UK firearm regulations.

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Final Thoughts

By following this Reporting Guide, you contribute to a safer and more trustworthy marketplace on CassifiedGuns.co.uk. We appreciate your vigilance and commitment to upholding legal and ethical standards.

For further assistance, contact us at info@classifiedguns.co.uk.

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CassifiedGuns.co.uk – The UK’s Trusted Marketplace for Secure Firearm Transactions